FAQ
Can anyone wear abayas?
If you feel beautiful and empowered in an abaya, you can wear an abaya. A lot of people think you have to be muslim to wear an abaya which is false, not every muslim wear abayas and not everyone wearing an abaya is muslim. Abayas are the traditional clothing of some countries in the Middle East, like the UAE where our abayas are made. Many years ago abayas were mainly black, but as time went on more colours and styles gained popularity. Anyone who feels good wearing an abaya can do that as long as you are being respectful to the culture and faith of others. And we are sure you will look amazing wearing one!
How do I know which size I should buy?
Which size you need depends on how tall you are, sizes are measured by height. We have a size guide here, but if you are unsure we are happy to help you find the right size! There are no rules about how long the abaya should be, some like them shorter to walk in them easily and some like them touching the floor.
How do I care for and wash my abaya?
Handwash in cool/lukewarm water. If wrinkles occur we recommend steaming your abaya - steaming also removes scent and bacteria so you do not have to wash as often.
Note that some materials are more sensitive than others (especially lace and rhinestones) and could possibly be snagged or damaged more easily. Be mindful of this and wear and wash with caution. Wear and tear to material is not considered a flaw or reason for return.
Where are you shipping from?
We are based in Sweden. We ship to all EU countries at the moment, but if you are somewhere else in the world and want to order - send us a DM or mail and we can figure it out!
I live in a non-EU country, do you ship worldwide?
We are expanding our shipping locations and have added UK shipping to our webshop. We are able to ship to other countries not listed yet, please get in touch to order worldwide and we will be happy to arrange shipment for you.
Please note that any import taxes or duties that might occur when ordering to non-EU countries from EU are buyers responsibility and not included in the listed price.
Return and refunds
Returns can be made within 14 days of receiving the item.
Items has to be in the same condition as you received them - unworn, with all parts (if set) and with the original tags and packaging. After the return has been collected by us and approved the refund is handled within 5 working days.
Items returned with traces of wear, scents, stains or missing parts will result in the refund getting refused. Be mindful of this and send the items back in the same condition as you would like to receive them in.
Return shipping is paid by the buyer, don´t forget to keep the proof of shipping together with the tracking-ID. Send us an email on skandiabaya@gmail.com to get the return adress.
Faulty items and complains
Did you receive a damaged or faulty item? Contact us on skandiabaya@gmail.com within 48 hours of receiving the item and we will solve the issue!
Wear and tear
Note that some materials are more sensitive than others (especially lace and rhinestones) and could possibly be snagged or damaged more easily. Be mindful of this and wear and wash with caution, we recommend handwash in cool/lukewarm water. Wear and tear to material is not considered a flaw or reason for return.